Updated: March 30, 2020*
Dear Friends and Patrons of Suicide Prevention Services,
In light of the developing COVID-19 public health crisis, we have made the difficult decision to close the main office of our agency, located at 528 South Batavia Avenue, in Batavia Illinois.
We will be monitoring the directives from the Governor and the Centers for Disease Control on a constant basis. At this time, our plan is to remain closed for face-to-face contact until April 30, 2020, at minimum.
All of our face-to-face support groups and direct counseling are suspended at this time.
Options for support remain available:
If you are a regular counseling client, you may elect to make use of telephone counseling with your SPS therapist. Insurance companies are working out details to include tele-health coverage.
If you typically have a sliding-scale fee arrangement, telephone counseling can be substituted for an in-person session as well.
For new clients, SPS clinicians are able to schedule telephone appointments at this time, and fee arrangements will be made in the same way as face-to-face counseling.
Our hotlines continue to be operational:
· National Suicide Prevention Lifeline at 1-800-273-8255
· Depression Line at 630-482-9696
· Our administrative phone line, 630-482-9699, is open from 8:30 am through 4:30 pm weekdays
· SPS staff is working to make wellness resources and postings available online
Please check our website regularly for updates.
We know that in times of great need, such as this, it can be a profound struggle to access help. Be there for others around you. Recognize that most are carrying extra stress due to this situation.
Please join us in believing that our collective humanity can overcome this pandemic. We deeply appreciate your patience as we navigate this critical time.
Thank you from All of Us at SPS